The challenge
CHFA’s procedure were very report-extreme. One document range of 3 hundred pages having a single family financing so you’re able to over 7,000 profiles getting a commercial loan. Professionals consistently put files in the lifetime of the borrowed funds. These types of records need see specific conditions and you will read tricky organization and loan approval techniques. At the same time, CHFA has to satisfy conformity for both government and you will economic regulatory authorities. These need some retention attacks to help you increase for over 60 years.
The answer
To settle these problems, CHFA picked Hyland’s enterprise stuff services program, OnBase. CHFA already been on the basic implementation in hr (HR). This new execution having Hr, an inferior company, proved to be a straightforward victory you to definitely rapidly proved the benefits regarding electronic stuff administration.
The newest department following moved on so you’re able to House Government, Home Loans, Solitary Nearest and dearest Lending, Multi-members of the family Financing, Lower income Casing, Taxation Credit Allowance and you may Business Funds. The audience is removing lower-really worth employment of group having OnBase over the department. Like that, they may be able work with conclusion as his or her every single day workflow, maybe not papers, says Brian Mueller, ECM System Manager.
Electronic data save yourself $1 million yearly
CHFA possess integrated the working platform using its inside the-family arranged software. Users pull up records in just a click the link in their casual apps. Retrieving a newspaper file might take between about three to 12 minutes, states Mueller. Having OnBase, users pull up the actual file in only one to around three mere seconds. Which is a great 237% upgrade. Add online personal loans MO you to definitely up over a year, and now we save your self over $600,000 just with smaller recovery. Likewise, this has freed almost step one,000 square feet out-of a workplace, protecting $175,000.
Unmarried Family unit members Credit (almost a few-thirds off CHFA’s organization) now catches 100% of the data digitally. As opposed to in search of papers, workers are 3 x more productive. One saves the service over several full-time staff. Overall, CHFA preserves $one million every year with OnBase, claims Mueller.
CHFA are subject to compliance for government and you will monetary characteristics teams. Both areas want rigid file retention formula. Having papers, remaining files for the right timeframe was very hard.
OnBase allows us to types and you will plan out stuff shorter. Do not have to worry about losing a document before its storage several months try upwards, says Mueller. Whenever we previously need certainly to develop they, i won’t waste time digging through old document packages for this. We could view it which have a quick lookup in the OnBase.
Brand new Government Home loan Bank, HUD, FDIC, Ginnie Mae, Federal national mortgage association and much more every on a regular basis conduct audits towards CHFA. Just before, trying to find the new required data files took weeks. Today, audits takes only couple of hours and CHFA avoids non-compliance penalties and fees.
Microsoft SharePoint and you will OnBase improve support service
Handling papers commonly managed to get hard for consumers and you can credit couples to work alongside CHFA. OnBase why don’t we change the means we connect with our very own users and you will lovers, states Mueller. The audience is easier to work at and certainly will has a more impressive influence on much more homes and you can smaller businesses to ensure that we reinforce teams and you will Colorado’s benefit.
One way CHFA is boosting solution is with SharePoint websites. Financing lovers check needed documents about Hyland system and will see the updates of their loans on the web using SharePoint. Down the road, CHFA intends to integrate the 2 critical bits of frameworks even then, replacing CHFA’s most recent network display completely.
That have Hyland’s progressive blogs characteristics system and you can SharePoint working together, CHFA tend to increase business process automation and you can business intelligence while keeping the answer simple to use.
As to why Hyland?
Which have Hyland, CHFA possess a complete document administration service. In addition to this, the fresh new agency made it happen rather than a military out-of designers.
We are a small It store. And all I am able to tell you about C# is the fact it’s an effective chord to the a guitar, but I can perform a giant, pervasive OnBase services that is used by most of the staff member inside our company, Mueller told you.
Working with new Hyland party and using OnBase’s easy arrangement user interface, CHFA features the full agency program that brings best services so you can Coloradans.